As an IT Technician in the energy industry, you would look after the computer software, hardware and networks in your organisation and help your colleagues to understand how to use them safely and effectively. You could be taking phone calls to help people understand how to fix an issue they’re having with a system or piece of equipment, setting up new pieces of hardware or implementing the company’s cyber security Cyber security Cyber security is about keeping our devices, services and confidential information safe from people who aren’t supposed to have access to them. This is especially important in the energy industry, where we need to make sure the energy supply is not interrupted by hackers. policies.   

IT Technicians are usually based in offices and will provide support to teammates who are based both onshore and offshore, often over the phone or through chat and email. You might work directly for an energy production company or a specialist IT consultancy. 

Whether you’re getting colleagues back online after an outage or helping guard against the cyber security threats of the future, as an IT Technician, you’ll be helping our energy industry operate securely and efficiently.